City Guide



Louis Armstrong New Orleans International Airport (MSY)

Location: The airport is situated 11 miles (19km) west of downtown New Orleans.
Time: GMT -6 (GMT -5 from mid-March to the first Sunday in November).
Contacts: Switchboard: (504) 464 0831, Information desk: (504) 303 7500
Getting to the city: The Airport-Downtown Express (E-2) stop is on the second level of the airport. The Airport Shuttle offers a service to and from the hotels throughout the Metropolitan area. The Airport Shuttle ticket booths are located in the baggage claim area on the lower level.
Car rental: Numerous car rental companies are represented at the airport, including Alamo, Avis, Budget, Enterprise, Hertz, National, Dollar, Payless and Thrifty.
Airport Taxis: There are taxis available on the lower level outside the baggage claim zone.
Facilities: Banks and business centres offer foreign money exchange, ATMs and a host of other banking and business services. Internet access is available, as well as duty-free shopping, gift shops, a post office, advance baggage check-in and a visitor information service. Facilities for the disabled are good. There are a number of restaurants in the terminal and concourses. Smoking is prohibited in the main terminal building; however, there are designated smoking locations on the upper and lower ramps outside the terminal.
Parking: Short-term parking at Louis Armstrong International Airport starts at $2 for the first hour and $2 for every half hour thereafter up to a daily limit of $18.50. Long-term parking charges are similar, but with a daily maximum of $15. A third, ticketless 'credit card lot' charges $11 per 24 hours. All vehicles are subject to a search before parking.
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